Another company takes online initiative.
My tweet after picking up some amazing produce at Whole Foods on Sunday:
And their reply:
Stuff like this gets me really excited for some reason! And not just because the gift card. I really love good customer service!
Comments
25 responses to “twitter + whole foods = true love forever”
That is so cool! I love it when I see companies making use of technology tools to improve their customer service.
you never know who is reading your tweets. I love these little tech stories.
wonder what will happen if I twitter “I heart Jon Bon Jovi”?
too cool! i love knowing companies on are top it!
That is aweseome! Whole foods is a great place to shop and a great company!
Very cool!
THAT is perfection.
That’s great. Love it! I’d be excited too!
that’s so amazing. i love good customer service. i wish we had a WF here; it would make shopping for Sean’s allergies so much easier.
Dude! How much was the gift card?
I heart Lexis. I realy do.
Oh yeah, I also heart Anne. Sorry Chris.
So, Harold, expecting a gift card, are you?
That is the sweetest (as in, “oh, isn’t that sweet,” rather than “that is sweeeeeeeet!”) thing I’ve seen all week.
so is this an advert for whole foods?
sorry,, couldn’t resist!
wow! i should twitter more often if you get perks like a gift card! so cool!
Maybe now I’ll start tweeting the President or something…thanks for the story.
Very cool. You need to send this one in to consumerist.com. Not only will they probably like this feel-good customer service story, but can you imagine your blog’s explosion of traffic if they post the story and link to you?
that made my heart melt :)
In the words of Cartman, “That’s pretty sweet!”
Anne,
Hilarious. A few weeks ago I wrote a Tweet saying that I was drinking and loving their Orange Blossom Amber Ale, and then the next day they were following me.
Smart company. I did ask for some food “hook-ups” but Twitter silence on their end. :-(
rhett
Wow some people actually respond to their tweets.
I’m still waiting for you to set up my lunch/dinner with Chris Jackson!!!!!!
I don’t understand what a tweet is…but when we hang out we are so totally going to Starbucks…so try to get a card from there, okay? Okay.
Congrats on the gift card. That is impressive customer service. I also heart their produce and food. Unfortunately, I call the store “Whole Paycheck”.
some other great customer-minded, over the top companies:
zappos.com
moo.com
Just stumbled across your blog through this post. That is a fantastic example of customer service and I am glad you shared it. Now I am follow wholefoods on twitter. :)