over the holiday, i read two great books – the starbucks experience: 5 principles for turning ordinary into extraordinary and you don’t need a title to be a leader: how anyone, anywhere, can make a positive difference.
in the leader book, one of the phrases that has stuck with me is “obligation or opportunity.” so many things in our routine, day-to-day tasks we often deem as obligation: returning emails, answering the phone, responding to messages, interruptions by colleagues…the list could go on forever. one of the ways we can lead (to positively influence) in our lives is by changing our perspective on those mundane things.
instead of looking at them as obligations, try viewing them as opportunities to positively influence someone. next time your phone rings when you’re in the middle of something, think about going above and beyond what that person is going to ask of you. blow them away with your kindness.
obligation? or opportunity. you can decide, regardless of your title or position in your career or your life.
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